You are here:
Print

How to export Support Logs

This post is also available in: Français Nederlands

New Standalone App

  • Open the Tray Icon

  • Right click on the Trucky’s icon and the Export Support Logs

  • It will open automatically a File Explorer window with the zip pre-selected

  • Drag and Drop or Copy & Paste the zip in Discord

 

Or from the Desktop Window, head over the top bar, Interrogative point icon, then Export Support Logs

 

Old Overwolf App

Text Tutorial

After you opened a ticket in our Discord server, better thing to do is attach immediately your Support Logs exported directly from the overlay

  • Close the game if it’s open
  • Open the overlay from the desktop icon or from the Overwolf dock or from Overwolf contextual menu in icons bar (bottom right of your applications bar on Windows)

  • Click on “Export Support Logs” from the top bar “?” icon

 

  • A Windows explorer window will open, selecting the zip just created

  • Send it on Discord
    • Take the file by left-clicking on it and dragging it

    • Hover it above Discord icon in the task bar

    • Put it in Discord and stop left-clicking

    • Press Enter or Send
    • You have now perfectly sent your support log!

 

GIF Tutorial

Table of Contents

Enquire now

Give us a call or fill in the form below and we will contact you. We endeavor to answer all inquiries within 24 hours on business days.