How to request support

This post is also available in: Français

We have introduced a new system for you to request support from Trucky.

We now use a Discord ticket system to respond to your queries, and this is how to request support.

Be sure to have read our KB before opening a ticket.

1. Join the Trucky Discord Server (https://truckyapp.com/discord)
2. Head over to #help

   

3. Click on one of the two reactions to create a new ticket

• Trucky Apps: Questions related to all trucky services except trucky.events and other questions
• Trucky Events: Questions related to only trucky.events website (featured, partnership, bugs)

  

  4. Head down to your ticket channel

  

  5. Proceed to send support logs (How?) and wait for a staff member to contact you.

We’ve made it as simple and easy as possible so that we can get your issues resolved quicker!