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Trucky - The Virtual Trucker Companion App > Discord Bot > How to request support
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How to request support

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We have introduced a new system for you to request support from Trucky.

 

We now use a Discord ticket system to respond to your queries, and this is how to request support.

Be sure to have read our KB before opening a ticket.

 

  1. Join the Trucky Discord Server (https://truckyapp.com/discord)
  2. Head over to #get-help

  3. Click on one of the three reactions to create a new ticket
  • General Support: Questions related to all trucky services.
  • Report a user: Report a user who sends spam or scam messages.
  • Patreon Support: Questions and issues about using Premium Features.

    4. Head down to your ticket channel

    5. Proceed to send support logs (How?) and wait for a staff member to contact you.

 

We’ve made it as simple and easy as possible so that we can get your issues resolved quicker!

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