How to request support
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We have introduced a new system for you to request support from Trucky.
We now use a Discord ticket system to respond to your queries, and this is how to request support.
Be sure to have read our KB before opening a ticket.
- Join the Trucky Discord Server (https://truckyapp.com/discord)
- Head over to #help
- Click on one of the two reactions to create a new ticket
- Trucky Apps: Questions related to all trucky services except trucky.events and other questions
- Trucky Events: Questions related to only trucky.events website (featured, partnership, bugs)
4. Head down to your ticket channel
5. Proceed to send support logs (How?) and wait for a staff member to contact you.
We’ve made it as simple and easy as possible so that we can get your issues resolved quicker!